Rent Collection
We make sure you get paid on time, every time
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Rent Collection
Treating all residents with clarity and consistency is ultimately what rent collection comes down to. We believe in the Brene Brown quote, “Clarity is kind”. Helping the resident understand what their monthly rent obligations are as outlined in their lease agreement is fundamental to what a landlord needs in order to have a successful renting experience.
Utilizing industry leading digital tools, coupled with the personal touch of the local property manager in connecting with your residents is one of the primary ways we service your needs as a landlord.
If a resident does not pay their full rent timely each month, we will regularly communicate to them what the next steps are and when due to their delinquency; which will include all steps up to and following eviction and set out. These steps have proven extremely successful across many years of working with thousands of residents at almost every price point.
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As Your Nashville Property Manager, We Handle It All
Frequently Asked Questions About Rent Collection in Nashville
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What payment methods do you encourage for reliable rent collection?
We prioritize secure online payments through our resident portal, including ACH transfers and credit/debit options. Most residents enroll in autopay, which significantly reduces missed payments and helps keep your cash flow predictable. -
How are due dates and late fees enforced?
Rent is due on the first of each month. If payment isn’t received within the grace period, late fees are automatically applied according to the lease terms. This consistent process reinforces resident accountability and protects your revenue. -
How do you handle delinquent payments?
We start with automated reminders, followed by formal notices if payments remain outstanding. Our team communicates directly with residents to resolve issues and can facilitate compliant payment plans when appropriate. If necessary, we manage the escalation or legal process on your behalf. -
When and how do owners receive funds and statements?
Owner disbursements are sent via ACH (preferred) or mailed check after rent clears and property expenses are paid. You’ll receive a detailed monthly statement through your owner portal showing all income, costs, and balances for full financial transparency. -
How do you prevent payment fraud or chargebacks?
Our payment platform uses built-in fraud detection to identify and block suspicious activity. If a chargeback occurs, we handle the dispute directly with the processor—collecting documentation and responding on your behalf to protect your revenue.
What Nashville Owners Are Saying
Guarantees That Give You Confidence
Quality Tenant
Quality Tenant Guarantee
If we place the resident, we stand behind them—for up to 12 months.
Owner Price
Owner Price Guarantee
Your management rate stays locked in for
three full years.
100% Satisfaction
100% Satisfaction Guarantee
If you're not happy, we'll make it right.
Simple as that.
Areas we serve
Proudly Serving Nashville and the Surrounding Communities
Outside a Local RHOME Market?
Our franchise locations serve specific regions. If your property is located outside those areas, our team would still be happy to help point you in the right direction.